When placing an order before 12noon Monday - Thursday using Next Business Day Delivery, your order should reach you by 6 pm the following day.
Delivery to the Highlands of Scotland, Isles of Wight, Island of Scotland, Isle of Man, Isles of Scilly and Northern Ireland following day delivery options are not available, and delivery can take 2- 5 days. Saturday delivery is not available for remote areas.
Orders selected for Saturday delivery and placed before 12noon Friday will be delivered the following day before 6 pm.
Orders selected for Sunday delivery and placed by 12noon Saturday should get to the customer before 6 pm following day.
Items over 2kg can only be delivered next Business Day Mon-Fri. Orders placed after 12noon Thursday will be delivered the following Monday except weekend delivery selected.
We want to ensure that your order is delivered quickly and safely, so we have carefully considered the carriers we use to fulfil them. Our chosen partners are Parcelforce, Royal Mail, Dhl and DPD.
We deliver to any UK address and worldwide.
If you, or the intended recipient, are not available, each time, our parcel carrier will leave a card at the delivery address confirming that they have tried to deliver. Follow the instructions on this card to rearrange delivery or to collect your products.
If your items are delivered damaged, please email us at firstname.lastname@example.org or give us a call on 020 3722 6589 with your order number ready, and we’ll be happy to discuss your options.